This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may update this Policy from time to time, so please review this page periodically to ensure you are happy with any changes. By using our website, you agree to be bound by this Policy.
If you have any questions regarding this Policy and our privacy practices, please contact us at 01234 567890.
Who are we?
We are Toyster , your go-to source for Toys and Hobby distribution. Our registered address is: Unit 5, 1000 North Circular Road, London, United Kingdom. You can reach us by post at the above address or by calling us at 020 8144 1408
How do we collect information from you?
Data Protection laws permit us to use personal information only if we have a valid reason to do so. This includes sharing it outside our business. The law requires that we must have one or more of these reasons:
- To fulfil a contract we have with you, or
- When it is our legal duty, or
- When it is in our legitimate interest, or
- When you consent to it.
We collect information about you when you use our website, for example, when you contact us regarding products and services, when you register for a trade account, or when you sign up to receive our newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a purchase from us, your card information is not held by us; it is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions.
How is your information used?
We may use your information to:
- Process orders that you have submitted;
- Manage your trade account;
- Send you communications which you have requested and that may be of interest to you;
- Notify you of changes to our services;
- Ensure that our website is presented in the most effective manner for you and your device;
- Seek your views or comments on the services we provide.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. However, we may pass your information to our third-party service providers, agents, subcontractors, and other associated organizations for the purpose of completing tasks and providing services to you on our behalf.
How do we keep your information secure?
When you provide us with personal information, we take steps to ensure that it is treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with SSL. Non-sensitive details (your email address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the exciting products and services we offer, you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: support@toyster.com, or write to us at: Toyster Ltd, Toy Lane Business Park, Play Road, Fun Town FT1 2AB. Alternatively, you can telephone 01234 567890.
Reviewing this policy
We keep this Policy under regular review. This Policy was last updated in May 2024.
By using our website, you’re agreeing to be bound by this Policy.