Terms & Conditions

1. Orders

1.1 Initial Minimum Order Value: After an initial minimum order value of £250 + VAT, orders of any value will be accepted by Toyster. However, a carriage charge will be payable on all deliveries under £250 excluding VAT.

1.2 Separate Contracts: Each item on the order shall exist as a separate contract between the customer and Toyster.

1.3 Availability and Backorders: All available goods will be invoiced and shipped, with non-available items being put on backorder for future delivery.

1.4 Additional Delivery Charges: Regions outside Toyster’s normal delivery areas, including all offshore, Scottish Highlands & Islands, Northern Ireland, Dublin, Southern Ireland, Isle of Wight, Isle of Man, and Channel Islands, will incur an additional delivery charge. The list of specific charges for these regions can be obtained from Toyster upon request by the customer.

1.5 Costs on Qualifying Carriage Paid Orders: (a) Costs on qualifying carriage paid orders are paid by Toyster and are based on business addresses and locations as designated by the Royal Mail Post Office Address File (P.A.F.). Should re-delivery of any assignment be necessary, for any reason whatsoever, and a charge is made to Toyster by their carrier service/s, Toyster reserves the right to charge this amount back to the customer. With deliveries to a private residential address, any additional charges made by our carrier service/s, for any reason whatsoever, will be recharged to the customer.

1.6 Cash and Carry Purchases: The minimum spend whilst visiting the warehouse will be £100 + VAT. For orders less than this amount, an administration charge of £10 + VAT will be added to all invoices.

1.7 Rights to Refuse Service: Toyster reserves the right to refuse access to the website, terminate accounts, decline to set up new accounts, or cancel orders at its discretion. If we cancel an order, it will be without charge to the customer.

Please contact Toyster for any additional information or clarification regarding these terms and conditions.